Telegram Signal Copier: Terms & Conditions

Last Updated: June 26, 2025

INTRODUCTION

By accessing, purchasing, or using any Telegram Signal Copier (TSC) product or service, you (“User”, “Client”) agree to be bound by the following Terms and Conditions. These terms form a legally binding agreement and supersede any prior understanding or agreement (oral or written) between you and Telegram Signal Copier.

NATURE OF SERVICE

TSC provides a digital Windows software license designed to automate and forward Telegram-based trading signals into MT4/MT5 platforms.
Due to the nature of the software:
- Access and license delivery are instant and digital via email upon successful payment.
- All usage begins immediately after access credentials are sent, unless a specific access delay is explicitly stated on the purchase page.

COMPATIBILITY REQUIREMENTS

The TSC software is only compatible with Windows OS. It will not run on macOS, unless via a Windows VPS setup.
- OS compatibility is clearly disclosed on product pages.
- No refunds will be issued due to OS incompatibility.

DIGITAL LICENSE ACTIVATION

A license is considered “delivered & received” once:
- An access link and login credentials have been sent to the registered email.
- The client logs in, activates, or attempts to access the dashboard or software.
- Any usage, including partial (even 1%), is classified as service consumption

BANK STATEMENT DESCRIPTOR NOTICE

All payments will appear on your card or bank statement as TSC/Telegram Signal Copier. Failure to recognize this descriptor and filing a dispute may be classified as a false claim. Such cases are treated as invalid disputes and subject to evidence-based chargeback reversals.

REFUND & LICENSE POLICY

As a digital software license, all sales are final upon delivery of access credentials. This product is classified as a digitally fulfilled, non-tangible service under Visa & Mastercard regulations.

Once activated or accessed, the license is:
- Non-Refundable
- Non-Transferable
- Non-Reusable
- Non-Returnable

Purchasers are responsible for reviewing system requirements, product functionality, and limitations prior to purchase. These are clearly presented on our website and during checkout.

If a verifiable technical issue prevents access or functionality within the first 48 hours, and our support team is unable to resolve it, we may offer store credit or an alternate resolution. This is at our sole discretion.

No refunds will be provided based on:
- Misunderstanding the product purpose or platform
- Incompatibility with unsupported systems (e.g., macOS)
- Lack of use
- Personal dissatisfaction unrelated to product functionality
- Failure to cancel auto-renewal in time

Licenses are tied to the original buyer and hardware/session-bound where applicable. Sharing, reselling, or redistribution violates usage terms and voids access without refund.

SUBSCRIPTION MANAGEMENT

Our system operates on a self-service subscription model. It is the client’s responsibility to manage, cancel, or upgrade their plan before the next billing cycle.

Cancellation Terms:
- You may cancel your subscription anytime before renewal via the 'Subscription Management' section in your dashboard.
- Upon cancellation, you will retain access until the end of the current billing period. No partial refunds are issued for unused time.
- Failure to cancel before the billing date will result in auto-renewal.

Emailing or contacting support does NOT constitute cancellation unless you receive a cancellation confirmation email.

CHARGEBACK & DISPUTE POLICY

All chargebacks will be reviewed with the following documentation submitted to the payment processor and issuing bank:
- IP logs of the login and access timestamps.
- Screenshots of license delivery and service access.
- Confirmation of agreement to Terms at checkout.
- Usage stats of the software.
- Communication logs, including satisfaction acknowledgments (if applicable).

If a user accesses more than 10% of the service, their claim under Visa Dispute Code 13.1 (Product Not Received) will be considered invalid. Claims under 13.3 (Not As Described) will be denied if:
- Product details were clearly outlined and documented before purchase.
- No technical failure was reported before a chargeback was initiated.
- The client used the product and did not request support before dispute.

All disputes filed while actively using the product will be treated as fraudulent and reported under the appropriate merchant abuse guidelines. All refunds are documented with transaction IDs and timestamped receipts. We retain this data for 2 years and can provide it to financial institutions upon request.

7-DAY CANCELLATION OPTION (DISCRETIONARY)

We may, at our sole discretion, accept a cancellation within 7 calendar days of purchase if no more than 10% of the service has been used and no support ticket has been initiated. This is not a refund right, and is granted only in non-dispute, good-faith cases.
All cancellation requests submitted via user dashboard will receive an acknowledgment email that includes timestamp, user reference ID, and account details. This serves as formal evidence of a cancellation request and is retained for dispute resolution

PRIVACY & ACTIVITY NOTICE

We collect certain non-personal user activity data to ensure license compliance, prevent fraud, assist support requests, and improve service quality. This data is stored securely and never sold or shared with third-party marketers. You can ready details on our privacy policy from here

AFFILIATE ABUSE POLICY

Affiliates or resellers found incentivizing refunds, manipulating coupons, or driving traffic through deceptive practices (including reselling subscriptions, creating false identities, or encouraging disputes) will be banned from the program and forfeit all outstanding commissions. We reserve the right to permanently block access associated with abusive referrals.

LIMITATION OF LIABILITY

TSC is not liable for any trading losses, signal failures, account issues, or financial consequences resulting from use of our software. The software does not provide financial advice and should only be used as an automation tool under user’s own responsibility.

THIRD-PARTY PLATFORM DISCLAIMER

Our service depends on third-party platforms such as Telegram, MT4, and MT5. We are not liable for service interruptions, outages, or functionality issues arising from failures or changes on those platforms. Refunds will not be issued for downtime caused by these external services.

AGREEMENT ACKNOWLEDGMENT

By purchasing, installing, or using any TSC product or service, you:
- Agree to all the terms outlined above.
- Certify that you reviewed all relevant technical documentation.
- Waive the right to claim ignorance or lack of information regarding compatibility, functionality, or usage.

RISK DISCLOSURE AND ADVISORY NOTICE

Forex and trading automation involve significant risk and are not suitable for all investors. Telegram Signal Copier (TSC) is not a registered investment advisor, broker-dealer, or financial service provider. All signals or trading actions triggered through this software are user-directed and TSC does not offer or imply any financial advice. By using our software, you acknowledge full responsibility for your trades, strategies, and resulting gains or losses. You must understand the potential risks associated with algorithmic trading, including but not limited to: platform delays, internet disruption, news volatility, and user misconfiguration. Any past performance displayed does not guarantee future results. Use of our service is strictly at your own risk. The software and all associated services are provided 'as-is' without warranty.

By purchasing a license, you confirm that the service is a virtual digital product, cannot be returned, and therefore is strictly nonrefundable. Any user found copying, redistributing, or unauthorizedly sharing service access, signals, or automation instructions may have their license permanently revoked without compensation, and may be subject to legal consequences. This includes unauthorized use in groups, copied automation workflows, or mass reproduction of signals derived from TSC’s licensed system.